Privacy policy

Privacy Policy

Effective Date: July 15, 2025

Adan Jewelers (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.adanjewelry.com (the “Site”).

By using our Site, you agree to the practices described below.

What Information We Collect
We collect two main types of information to help us operate efficiently and provide you with a secure, personalized shopping experience.

Information You Provide:
•    Name, phone number, email address
•    Shipping and billing address
•    Payment details at checkout (processed securely by trusted third parties)
•    Information submitted via contact forms, customer service chats, or social media DMs
•    Optional account details (username, password, order history)

Information We Automatically Collect:
•    IP address and general location
•    Device type and browser
•    Referring website (if you came from a link or ad)
•    Pages visited, time spent on the site, clicks, cart behavior, and general usage patterns
•    Cookies and pixels used for site performance and marketing

We only collect data necessary to operate our store and provide better service.

How We Use Your Information
We use your information to:
•    Process, fulfill, and ship your orders
•    Send email/text confirmations and order updates
•    Handle returns, exchanges, or customer support
•    Provide a faster checkout experience (if you create an account)
•    Send you promotions and product drops (if you opt in)
•    Improve website performance, troubleshoot issues, and prevent fraud
•    Serve you personalized ads on platforms like Facebook, Instagram, Google, and TikTok
•    Analyze product interest, traffic patterns, and sales trends
We do not collect more than we need, and we never sell your data.

Who We Share Information With
We may share limited data with trusted third parties to help us run Adan Jewelers smoothly:
•    Shopify (our website and checkout platform)
•    Payment processors like PayPal, Klarna, Affirm, Shopify Payments, Apple Pay
•    Shipping carriers such as USPS, UPS, and FedEx    •    Marketing platforms like Klaviyo, Meta (Facebook/Instagram), Google Ads, and TikTok
•    Analytics tools like Google Analytics or Meta Pixel to help us improve
These partners may only use your data to perform the service we’ve hired them for, and they’re contractually required to protect your privacy.
We never sell your personal data to anyone — ever.

Cookies & Tracking Tools
Cookies are small text files stored on your device to improve your browsing experience.
We use cookies and tracking pixels to:
•    Keep items in your cart between sessions    
•    Remember your login or language preferences
•    Analyze traffic and performance (via Google Analytics)
•    Show you relevant ads based on products you’ve viewed or added to cart
You can disable cookies via your browser settings. Doing so may limit some site features (like your cart or personalized content).

Email & Text Marketing
If you sign up for our emails or SMS texts, we may send you:
•   Promotions, sales, or new collection announcements
•   Order confirmations and shipping updates
•   Reminders about items in your cart
You can unsubscribe anytime by clicking the Unsubscribe link in our emails or replying “STOP” to texts. We will honor your request immediately.

How We Keep Your Information Safe
We take your privacy seriously. Here’s how we protect your data:
•    Our website uses SSL encryption to secure all transactions    •    All payments are handled through trusted processors like Shopify and PayPal — we never store your credit card information
•    We limit who on our team can access your personal data
•    We regularly review and update our security practices
While no system is 100% secure, we take every reasonable step to keep your information safe.

Account Management
Creating an account is optional. If you choose to create one, you’re responsible for keeping your login info secure.
You can access or delete your account by contacting us at adanjeweler@gmail.com.

Children’s Privacy
We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and believe your child submitted data to our site, contact us immediately and we will delete it.

International Visitors
We are based in the U.S., and all data is stored and processed here. While we do not currently market or ship to EU or UK customers directly, international users who access our site agree that their data may be transferred to the United States.
If GDPR or other international privacy laws apply to your location and you submit personal data, you may have additional rights under those laws. Contact us if you’d like to exercise any of those rights.

Your Rights
You may:
•    Access or update your information    
•    Request that we delete your data
•    Opt out of emails or texts
•    Ask us how your data is used
Just email us at adanjeweler@gmail.com and we’ll respond promptly.

Links to Other Websites
Our website may include links to third-party websites (for example, payment processors or social media). Once you leave our site, we are not responsible for the content or privacy practices of other platforms.

Policy Updates
We may revise this Privacy Policy to reflect changes in law, technology, or business operations. If we make significant changes, we’ll update the effective date above and notify users on the website.
Your continued use of the site means you accept those changes.

Contact Us
If you have any questions or concerns about this policy or how your data is used, you can reach us anytime:

Adan Jewelers
📧 adanjeweler@gmail.com
📍 10484 SW 72nd St, Miami, FL 33173.