10kt Gold Heart Earrings
Shipping Information
Please allow up to 3-5 business days for your order to be shipped. Custom-made items require up to 30 business days for production.
Authenticity Assurance
We guarantee the authenticity of our jewelry, crafted from genuine 10k and 14k gold of the highest available quality. All of our Jewelry is stamped with "10k gold" or "14k gold" and bear the manufacturer's mark.
Jewelry Care Tips
To keep your jewelry looking its best, regularly use a jewelry cleaner. This helps maintain its appearance and ensures durability for a lifetime of use.
Pricing and Weight Information
Gold prices are subject to change. The listed gram weights of our jewelry are approximate and may vary by ±1 gram due to the handcrafted nature of each piece.
Delivery/Returns
Delivery and Return Policy
Delivery
We strive to deliver your order as quickly as possible. All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.
Returns
We want you to love what you ordered! If you are not completely satisfied with your purchase, we offer a [5]-day return policy from the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
To initiate a return, please contact our customer service team at [adanjeweler@gmail.com] with your order number and details about the product you would like to return. We will respond promptly with instructions on how to return the item.
Please note:
- Shipping fees are non-refundable.
- Customers are responsible for return shipping costs.
- Refunds will be issued to the original method of payment once we receive and inspect the returned item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [adanjeweler@gmail.com]. We will work with you to promptly replace the item or issue a refund as needed.
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