14kt Solid Gold Cross Pendant

Delivery and Return Policy

Delivery

We strive to deliver your order as quickly as possible. All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.

Returns

We want you to love what you ordered! If you are not completely satisfied with your purchase, we offer a [5]-day return policy from the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To initiate a return, please contact our customer service team at [adanjeweler@gmail.com] with your order number and details about the product you would like to return. We will respond promptly with instructions on how to return the item.

Please note:

• Shipping fees are non-refundable.
• Customers are responsible for return shipping costs.
• Refunds will be issued to the original method of payment once we receive and inspect the returned item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [adanjeweler@gmail.com]. We will work with you to promptly replace the item or issue a refund as needed.